venomspammer
Rank Trooper
its only spamming if you have 8 or more!
Posts: 19
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Post by venomspammer on Aug 1, 2014 18:14:41 GMT
Hi Warmahorders, just wondering if any of you have had any experience of pp replacement parts service?, Vlad arrived today with no cards! i've emailed pp didnt bother taking picture as it would just be one of my tear stained hobby station and cardless vlad, am i wasting my time emailing them? will they send me cards? and does missing parts/cards happen alot?
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Post by scionofchaos on Aug 1, 2014 18:25:51 GMT
They will contact you, they will replace the cards. It isn't overly common but it does happen. They're usually quite hot on this.
Do you have the war room app? If you're short of cards or want to look at your options, it's a handy app.
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Post by lord carver bmmd on Aug 1, 2014 18:28:47 GMT
Hi venom, had no problem with there customer service found it to be really good, had a unit of slaughterhousers with a missing axe sent a e-mail and had a new part sent to me , cant remember how long it took but it wasn't long Its the only time i have had a part missing On the down side, i was missing a card from gundrun that i bought off e bay, missing the card .bought a card from pp site cost me £6.50 for one card
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Post by scionofchaos on Aug 1, 2014 18:34:25 GMT
Ouch Lord Carver, very ouch
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Post by Ed on Aug 1, 2014 19:38:34 GMT
PP are very good at sending out replacement cards and parts, I had a few Everblight models with Mk1 cards and they sent new cards no problems. They won't tell you when, the stuff will just arrive out of the blue in a couple of weeks!
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Post by lord carver bmmd on Aug 1, 2014 20:34:15 GMT
Venomspammer you need to get on 1066 wargaming
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venomspammer
Rank Trooper
its only spamming if you have 8 or more!
Posts: 19
|
Post by venomspammer on Aug 2, 2014 9:32:59 GMT
thanks all, ive downloaded war room and khador deck so its not so much of a problem guess ive just gotta wait now till cards arrive
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